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Cookies FAQs

Published 06/24/2016 20:38 PM   |    Updated 06/24/2016 20:38 PM

For answers to frequently asked questions about Cookies, please see below.

What are cookies?
Cookies are small files that are stored on your computer that remember information about your preferences; such as passwords and other user specific information. They allow you to move within our website without having to log in at every page you visit on the site.

How do cookies affect my session on walgreens.com?
They permit you to take full advantage of walgreens.com features and they record your activity on the site in order to provide better service when you return to our site.

Why are you suggesting that I clear my cookies?
Clearing cookies basically gives you the ability to restart your browser with all fresh information so that it is not using old information to control your online session.

If I clear my cookies, do I have to erase all of my saved passwords for other sites I visit frequently?
No, you do not. You can customize which cookies you are going to remove before you complete the process

Is it a requirement to delete my cookies?
No, this is your choice. This is merely a suggestion by Walgreens to assist customers with technical issues on the site.

How do I clear cookies?
To ensure you have the most current instructions on how to clear the cookies on your internet browser, please use the links below to access the support section of the browser that you are using. Please note that once you access the links below, you will need to search the tems "clear cookies" to find information related to that topic. Generally, the search box is located at the top right of the page.

Apple, Safari: http://www.apple.com/support/safari
Google, Chrome: http://www.google.com/support/chrome"\
Microsoft, Internet Explorer (IE): http://support.microsoft.com/ph/807
Mozilla, Firefox: http://support.mozilla.com

I have cleared my cookies and I am still having issues with the website. What should I do?
Please contact our customer service department for additional assistance by calling 877-250-5823.

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